Terms and Conditions

Use of the website

By viewing the Site or registering as a Registered User you will be deemed to have accepted the User Agreement insofar as it applies to such use. If you do not accept the same, you must immediately stop using the Site.

By placing an order for products through the Site as an individual, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.

By placing an order for products through the Site as a business entity, you warrant and represent that you have the authority to legally bind that entity.

You warrant that all data provided by you on the Site is honest, truthful and accurate.

If you have an account on the site and you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party or allow any third party to access or use your Registered User account except, if you are a business entity, to your authorised representatives. You will be responsible and liable for any activity carried out on the Site under the use of your user identification code or password. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of the User Agreement or if the Site becomes unavailable for any reason. You will immediately notify us of any unauthorised use of your password or account or any other breach of security.

You will inform us immediately of any changes to the information that you provide in any application to become a Registered User.

You may terminate your Registered User account at any time by sending a notice to us at info@halcyongallery.com. Account closure cannot be made retrospectively.

These terms shall remain in effect after you cease to use the Site and/or termination of the User Agreement.

We may at our option terminate or restrict your access to the Site or some or all of the Services without prior notice to you in the following circumstances:

where we consider (in our sole discretion) that you are abusing the Site, the Services or other members or Users or where you are acting in breach of the User Agreement;

where there is a regulatory or statutory change limiting the ability to provide access to the Site or the Services; or where there is an event beyond our reasonable control preventing us from providing access to the Site or the Services.

We will not be liable or responsible for any delay or failure to perform our obligations under the User Agreement that is caused by events outside of our reasonable control.

Data Protection

We will not pass on your personal details to other companies for marketing purposes.

We will keep a record of your contact details primarily to fulfil any order that you place and to exchange communications with you about your orders if necessary.

Intellectural Property

All content included on the Website, including but not limited to products, images, website design, text, graphics, the arrangement thereof, all software compilations and source code, are the copyright or other intellectual property of Halcyon Gallery or its artists.

All rights reserved. If you wish to reproduce any content for any other purposes including print, press, online use or broadcasting, then please direct your requests to info@halcyongallery.com.

1. Acceptance of Order

Your order becomes binding as soon as it has been accepted by Halcyon Gallery, subject to your rights of cancellation (please see section 5).

It is your responsibility to check all the details and aspects of your order are correct and that the goods are suitable for your requirements (including product features, measurements, dimensions, delivery and access) when we send through your order acknowledgement email.

All goods are supplied subject to availability.

It is your responsibility to check all the details and aspects of your order are correct and that the goods are suitable for your requirements (including product features, measurements, dimensions, delivery and access) when we send through your order acknowledgement email.


3. Payment

100% of the cost of the goods is taken when your order is placed. Orders will not be shipped unless full payment is received. All prices include UK Value Added Tax (VAT) where applicable.

International customers will be responsible for the payment of any applicable import duties and taxes.

Every effort is made to ensure that prices are correct at the time of publication. If an error has been made, we or you may cancel the order subject to the terms indicated under section 5.

We reserve the right to change prices without notice up until the time you have placed your order.

4. Delivery

Due to the high volume of transactions, delivery can take up to 21 working days for your art to be delivered, although we will endeavour to deliver sooner.

If your product will not be delivered within 21 days, a customer services representative will contact you. All goods, which are to be collected, must be collected within three months of order failing which they shall be deemed to become our property and may be returned to stock.

5. Cancellation

Standard and bespoke art is made to your order and therefore personalised as recognised by the Distance Selling Regulations.

Our bespoke products cannot be returned after you have received them unless they are confirmed as defective or damaged, in which case they will be taken away by the delivery service and repaired or replaced at our discretion.

6. Returns

Although we check every piece of art before it is dispatched, there are rare occurrences of art being damaged whilst in transit. If your piece of art has been damaged whilst being couriered, please contact us to organise to return the item.

The piece will need to be wrapped in as much of the original packaging as possible, placed back into the external packaging and sealed before it is collected for return.

7. Access

It is your responsibility to ensure that the product you have ordered will fit into your home.

It is very important that you carefully measure where the piece is going to go and also whether we can get it to the location. Please be sure to check these details in advance of placing your order.

8. Colour & Anomalies

Although we are confident that our production process produces limited edition art that is as closely matched to the original product as possible, goods may not appear the same colour as shown on the website.

Within acceptable limits, there may occur blemishes in our frames - such as small knots - which can only be considered a naturally occurring phenomena and therefore not considered defective in any way.

9. Governing Law

Your use of this website and any purchase by you of any products from Halcyon Gallery shall be governed by English law

and the parties hereto submit to the exclusive jurisdiction of the English courts.

10. Contact Address and Company Details

Halcyon Gallery
29 New Bond Street

Registered in England
Company number:  02542729
VAT Number: 110105846